Vintage Hats:

  We accept returns within 30 days of purchase date. Only the purchase price will be refunded upon return of the hat . 

Custom & Embroidered Hats:

  We accept returns within 30 days of purchase date for STORE CREDIT only upon return of the hat.

    We offer a lifetime repair or replace guarantee with all custom hats.

Mystery Box / Holiday Box, Hat Lots, (Random Hat Box)

Are NOT Accepted for *return* only exchange if you receive a damaged hat. Unless otherwise approved by management with a 20% restocking fee. 

Promotion / Sale:

Buy 1 GET 1 FREE are NOT Accepted for return only exchange if you receive a damaged hat. Unless otherwise approved by management with a 20% restocking fee. 

Collab Hats:

Collab Hats Are NOT Accepted for *return* only exchange if you receive a damaged hat. 

Shipping:

"If an item is returned, The cost for shipping is not refunded unless it is agreed that the item was flawed or the wrong item was shipped."

To start your return please click here.